Is new top vent better?

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Re: Is new top vent better?

Postby krypton » Fri Jul 27, 2012 10:19 pm

Just bought mine from Costco. Same experience as most, the top vent is very sticky. Emailed the company and got this reply
"...I suggest you remove the top vent (when cool) and try soaking it in soapy water or run it through your dishwasher. High heat can leave deposit on the top vent that may prevent it from opening and closing easily. Hopefully cleaning it will remedy your situation."

Any hints as to what I can do to get a cast iron replacement?
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Re: Is new top vent better?

Postby limulus » Fri Jul 27, 2012 11:48 pm

krypton wrote:Hopefully cleaning it will remedy your situation."


Really...Hopefully? Did their customer service actually say that? That one word says so much. It says they don't have a remedy and they really don't give a damn.
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Re: Is new top vent better?

Postby Ross » Sat Jul 28, 2012 12:39 am

Follow their directions, if it doesn't remedy the situation, let them know right away that you are having the same problem. I don't think Vision is being unreasonable by asking you to double check that there is something as simple as an obstruction making the vent stick.


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Re: Is new top vent better?

Postby waldo » Sat Jul 28, 2012 1:33 am

Look inside the vent. There is a dimple in a groove that is used to limit the rotation of the two sections. That dimple has to be centered exactly in the groove or it causes too much friction. The first one I got last May was defective in this manner, and when I contacted Vision the guy I talked to knew immediately what the problem was and sent a new vent. He said they had some trouble with this. The new one works perfectly.

If your vent has friction from this defect, then email Vision again and request a replacement. Whoever told you to wash your brand new vent for residue was blowing you off. I'm kind of sorry to hear that what started as great customer service appears to be deteriorating. Keep us informed as to how they respond.

PS. Be careful handling that thing. The vent opening are very sharp.
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Re: Is new top vent better?

Postby krypton » Sat Aug 11, 2012 8:20 pm

Thank you everyone for your help. I will try to contact the company again. In the meantime let me share my first piece of furniture I have ever built. It's a modified Ken's table (google Ken grill table).

What do you guys think?
Image
Image

And with optional side shelf for more working space.

Image
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Re: Is new top vent better?

Postby molotov » Sun Aug 12, 2012 2:03 am

beautiful work!!!
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Re: Is new top vent better?

Postby waldo » Sun Aug 12, 2012 12:35 pm

Nice table!!

One suggestion: This admonition appears in the Big Green Egg web site:

Caution: DO NOT PLACE AN EGG directly on a wood surface or on or near any combustible surface! The bottom of the ceramic vessel does generate significant heat when in use, and may cause combustion if placed directly on – or in proximity to – any combustible material. The EGG is designed to be used in a metal Nest or with a metal table Nest, providing an air gap below the EGG. Alternately, a concrete paver block may be used to support the EGG when used in a table.


Kamado Joe supplies ceramic feet to put under the kamado when it is resting on a board such as you have done. The bottom gets VERY HOT and can burn the wood. You need to find something that will raise your Vision up about half an inch to allow air to circulate under it, maybe three ceramic supports that you may be able to order from KJ. Or use a concrete paver as suggested by BGE.

By raising your Vision up, you will also be moving the main lower shell away from direct contact with your table top. This is also important.
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Re: Is new top vent better?

Postby krypton » Sun Aug 12, 2012 8:45 pm

Waldo: Thank you for the suggestion. I have since placed a pizza stone underneath but as you may have surmised it's still direct heat transfer with no air circulation. I will google KJ feet. Hope they fit under the "Vision Grill" or is it the same thing?
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Re: Is new top vent better?

Postby limulus » Sun Aug 12, 2012 10:53 pm

That is beautiful work. You may be able to use some of the little terra cota feet that are used for planters. You can find them at pottery stores or probably the big orange or blue store.
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Re: Is new top vent better?

Postby molotov » Sun Aug 12, 2012 11:19 pm

maybe a couple bricks would do the trick
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Re: Is new top vent better?

Postby waldo » Sun Aug 12, 2012 11:52 pm

krypton wrote:Waldo: Thank you for the suggestion. I have sine placed a pizza stone underneath but as you may have surmised it's still direct heat transfer with no air circulation. I will google KJ feet. Hope they fit under the "Vision Grill" or is it the same thing?

Those disk garden pavers sold at the big box garden and landscape shops will probably be thick enough to dissipate the heat. I don't think a pizza stone is enough. I'm really not positive the KJ feel will fit perfectly. They were designed for the curve of the KJ, which is slightly different.
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Re: Is new top vent better?

Postby krypton » Sun Aug 12, 2012 11:59 pm

The plantar box disks maybe just the right thing. Search everywhere for ceramic feet to purchase, NOTHING.

P.S. Sorry to take this off topic.
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Re: Is new top vent better?

Postby Ross » Mon Aug 13, 2012 12:09 am

Many use a paving stone as a heat shield on their wooden table, it seems to work well. Great job on the table, just what I had in mind to build some time.


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Re: Is new top vent better?

Postby skimanbud » Sun Aug 19, 2012 8:57 am

Great job on the table! I,m running into the same problem with the top vent sticking at temp I plan to contact the company about this and also my bottom vent a the two sliders are lose as you can push them inwards and they seem to tighten up I have already use some heat caulk. The track or channel that the bottom vents are in seems that you could bend them back and tighted the two sliders up against the grill which should make them more air thight. Has any wone tryed this meathod if so does it work?
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Re: Is new top vent better?

Postby NonStickSteel » Sun Oct 07, 2012 1:32 pm

Wow, for your first piece, that's amazing. Hell, for a 15th piece it looks great! I would love to do something similar for mine but having the Pro model, I would have to figure out a way to maintain access to the ash drawer...hmmm....

As for the top vent, mine from Canadian Tire has the black painted version and the plastic adjustment piece gets VERY hot to the touch (seems a manufacturing flaw to have something you have to use to function the device become extremely hot). The cast iron ones look the business eh? I'm not sure I like the additional weight and the rust factor though.

Also, in response to putting anything metal in a dishwasher, the detergents in dishwasher fluids/tablets are very, very harsh and can in fact corrode metal after the first time through the washer (trust me, I have several knives with this predicament). I would definitely not advise anyone to put their top vent through a dishwasher if they want it to loosen up.
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